Privacy Policy
Learn how GlobeTier Infrastructure Solutions collects, uses, and protects your personal data. Your privacy and data security are our top global priorities.
1. Introduction and Global Scope
This Privacy Policy outlines how GlobeTier Infrastructure Solutions (“GlobeTier”) processes, stores, and protects your personal data across our websites, client portals, hosting environments, and digital services. By utilizing our infrastructure, you acknowledge and agree to the practices described herein.
This policy applies exclusively to domains and services owned and operated by GlobeTier. We adhere to the highest international data protection standards to ensure the safety of our global clientele in the USA, UK, Chile, and Egypt.
GlobeTier acts as a global infrastructure provider. We process your data in compliance with the General Data Protection Regulation (GDPR) and other relevant international data privacy laws.
2. Data Controller and Legal Basis
GlobeTier serves as the Data Controller for your personal information. We process data under the following legal frameworks: the necessity of contract execution, compliance with legal obligations, and our legitimate interests in providing secure infrastructure services.
We ensure that all data processing activities are transparent, limited to specified purposes, and conducted with the utmost technical security.
3. Collected Data and Processing Purposes
We only collect the data essential to providing professional hosting and server management services.
| Data Category | Purpose of Processing | Legal Basis |
|---|---|---|
| Identity & Contact (Name, Email, Phone, Address) | Account creation, order management, technical support, and critical notifications. | Contract Execution |
| Tax/Identification Numbers (VAT/Business ID) | Invoicing, financial compliance, and regional tax reporting. | Legal Obligation |
| Technical Logs (IP Address, Device ID, Browser Type) | Security monitoring, DDoS mitigation, and platform optimization. | Legitimate Interest |
| Billing Information | Processing transactions (We do not store full credit card details on our servers). | Contract Execution |
4. Cookies and Payment Security
Cookies
GlobeTier utilizes cookies to enhance your experience, remember preferences, and secure your session. These are strictly functional and analytical; we do not use them for intrusive third-party tracking or external advertising.
Payment Security
All financial transactions are processed through encrypted gateways (SSL/TLS). Your sensitive payment data is handled by PCI-DSS compliant payment processors and never resides on GlobeTier's internal databases.
5. Data Transfer and Sharing
GlobeTier does not sell or lease your personal data. Sharing only occurs under these conditions:
- Legal Requirements: Compliance with valid court orders or law enforcement requests within our registered jurisdictions.
- Service Partners: Essential third parties such as domain registrars, license providers (e.g., cPanel/LiteSpeed), and payment gateways.
- Infrastructure: Data may be stored across our global data center locations to ensure redundancy and performance, subject to high security protocols.
6. Your Rights Under GDPR & International Law
Regardless of your location, GlobeTier extends the following rights to its users:
- The right to access, rectify, or erase your personal data ("Right to be Forgotten").
- The right to restrict or object to certain processing activities.
- The right to data portability (requesting a copy of your data in a structured format).
- The right to withdraw consent at any time for non-essential data processing.
7. Security Measures
We implement rigorous technical and administrative measures, including enterprise-grade firewalls, encryption at rest, and regular security audits. In the event of a data breach, GlobeTier is committed to notifying affected parties and relevant authorities within 72 hours of detection.
8. Contact and Updates
This policy may be updated to reflect changes in global regulations. Continued use of our services constitutes acceptance of the revised policy. For any privacy-related inquiries, please contact our Data Protection Officer at privacy@globetier.com.