Cookie Policy
Transparency regarding how we use cookies to provide a secure and optimized infrastructure experience at GlobeTier.
What are Cookies and Scope
A Cookie is a small text file saved on your device (computer, tablet, smartphone) by websites you visit. Cookies are used for various purposes, such as ensuring the site functions correctly, recognizing your session, security checks, and compiling usage statistics.
This Cookie Policy covers all websites, client portals, billing systems, and support pages operated by GlobeTier Infrastructure Solutions (“GlobeTier”). As a hosting and infrastructure provider, GlobeTier uses cookies primarily on its own domains. These cookies can only be read by GlobeTier sites and are not intended to track your off-site activities or serve targeted advertisements.
Your personal data is processed in accordance with global data protection standards (GDPR). For more detailed information on data obtained through cookies, please review our Privacy Policy.
Types of Cookies We Use
GlobeTier uses first-party cookies (on our own domains) for the following purposes. We do not use third-party advertising or cross-site tracking cookies.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session Cookies | Identifying logged-in users, secure sessions, and enabling portal/ordering functionality. | Session or short-term |
| Functional Cookies | Remembering language, theme, or preference settings; preserving form data during navigation. | Persistent (e.g., 1 year) |
| Security Cookies | Session authentication, detection of unauthorized access attempts, and CSRF protection. | Session or short-term |
| Performance / Analytical Cookies | Tracking visit counts, page views, and general usage statistics (anonymous/non-personal data). | Persistent |
When you log into the client area, the use of cookies is technically necessary to provide the service; without these cookies, secure pages and account management will not function correctly.
Usage in Hosting & Service Context
As an infrastructure provider, GlobeTier utilizes cookies in the following contexts:
- Corporate Website: Sessions, language preferences, and security on globetier.com.
- Client Portal / Billing System: Maintaining your login state, securing invoice pages, and allowing seamless navigation between support and billing tasks.
- Support & Communication: Short-term cookies for ticket submission forms and security verification.
- Statistics: Anonymous collection of site traffic and popular pages to improve our infrastructure offerings; no personal identification or ad-targeting is performed.
GlobeTier is not responsible for the cookies used by hosting clients on their own hosted websites; cookie practices on client sites are the sole responsibility of the respective site owners.
Cookie Management & Preferences
You can restrict, disable, or delete existing cookies through your browser settings. This is typically managed in the "Privacy," "Cookies," or "Security" section of your browser's configuration.
- Disabling Essential Cookies: If you block these, you will technically be unable to log into the client portal, place orders, or access secure account areas.
- Disabling Functional Cookies: You may need to reset your preferences (language, theme, etc.) on every visit.
- Disabling Analytical Cookies: This will not change your site experience; it only prevents us from collecting anonymous statistics.
Continued use of our site implies acceptance of the cookie usage described in this Policy. You may adjust your browser settings at any time to reject cookies, though some features may become unavailable.
Third-Party and Payment Processors
Payment transactions are processed through secure gateways (Stripe/PayPal/Credit Card Processors). When redirected to a payment page, the provider may use its own security and transaction cookies; their usage is subject to the provider's own privacy and cookie policies. GlobeTier does not store your credit card information in cookies; all data is transmitted directly to the payment processor via encrypted SSL connections.
Updates and Contact
This Cookie Policy may be updated periodically by GlobeTier. Changes become effective as soon as they are published on this page. We recommend checking this text regularly. For questions regarding our cookie practices, please contact us via our official support channels or email privacy@globetier.com.