Refund Policy

Refund Policy

At GlobeTier, we strive to ensure that our customers are fully informed about our refund policy prior to making any purchase. Please review the following terms carefully to understand when refunds may be approved.

Refunds are offered exclusively for products purchased under annual or longer subscription plans. To be eligible, the refund request must be submitted within 30 days from the date the plan was purchased and must fully comply with all terms outlined in this policy.

Please note that customers who have already used a free trial of the product prior to purchasing are not eligible for a refund, regardless of the subscription term.

Additionally, monthly subscriptions or any non-annual billing cycles are not eligible for refunds under any circumstances.

Non-Refundable Products and Services

Certain products and services are strictly non-refundable, regardless of usage status. These include:

• Servers and VPS (Virtual Private Servers).
• Licenses (including software, tools, and third-party integrations).
• Domain names, once registered or renewed.
• Any product or service that includes or has been used during a trial period.

These items involve third-party costs or immediate service activation, making them non-recoverable and therefore not eligible for refund.

Deductions and Service Charges

In cases where a product or package includes custom design, development, or configuration work, associated fees will be deducted from the total refundable amount. These charges reflect labor and time invested, and are considered non-refundable, even if the primary service qualifies for a refund.

An itemized breakdown of any deductions will be provided upon request.

Final Terms and Agreement

By completing a purchase, you acknowledge that you have read and agreed to the terms outlined in this refund policy.

We reserve the right to refuse a refund request if it violates any of the conditions stated above or if there is evidence of abuse or misuse of our services.

For any questions or to request a refund (where applicable), please contact our support team at [[email protected]].